Valley Creek Spas Policies & Procedures.

Appointment Details

  

Cancellation Policy
we understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:


24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.


No-shows
anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.


Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you!


 SEXUAL ADVANCES OR INNUENDO'S

  

Anyone using inappropriate language in any way shape or form, for the purpose to solicit a sex act, or intentionally touching or groping any of our staff during your session will be charged with sexual assault.  That includes crude jokes or stories about happy endings.


Do not tell our staff that you are ready for your session and have them enter the room to find you sitting or lying face up on the table stark naked after you were instructed to start face down under the sheet.  You should always be UNDER the sheet. 


All infractions will not be tolerated. We will just call the police and press charges for sexual assault, indecent exposure, solicitation, etc.