Do and Don't

How to Act

  

Do Communicate: Prior to the massage, feel free to ask the therapist any questions about the technique or the upcoming session. During the massage, make yourself comfortable. The therapist will either gently move you or tell you what is needed throughout the session (such as lifting your arm).

Don’t show up late or too early: Your massage time begins at the time that you are scheduled.  New clients should arrive 15 minutes early for paperwork and intake, and returning clients between 5-10 minutes early for a brief verbal check in with enough time to use the restroom if need be and get on the table to begin on time.

Do use proper terminology. There are a number of terms that are outdated and may be found offensive by many therapists.

Massage therapist NOT masseuse- A massage therapist is a licensed professional who has gone through a good deal of education and training in order to provide you with a therapeutic massage.  A masseuse is often untrained and unlicensed and provides services more fitting to a brothel than a spa.

Table NOT bed- Again, we are trying to set ourselves apart from the sex industry.  By asking clients to undress and lie on the table under the sheet, we are setting a more clinical tone.  Asking a client to undress and get on the bed under the sheet sets a different kind of tone.

Massage clinic, practice, spa, or office NOT massage parlor- A clinic, office, spa or practice sounds professional and suggests healing and relaxation.  A massage parlor is where you go to lie on a bed and see a masseuse.

Don’t Smoke before your session. We encourage you to try to refrain from smoking before your massage in order to protect the health and wellbeing of your massage therapist as well as any other clients.

Do turn off your cell phone. It is so obnoxious to be giving (or receiving) a nice relaxing massage only to hear text messages, calls, and alarms going off. 

Don’t be a helper. When you are on the massage table, try to relax your body.  That can be hard for a lot of people.  If you have trouble letting go, at least try not to actively "help" your therapist.

Do have good hygiene. Please make sure that you are relatively clean when you show up to your massage.  Try to have clean feet, nails, hair, and skin in general.  Remember that you are asking someone else to touch you.  Before coming in ask yourself if you would want to touch you. 

Don’t bring any artificial fragrances. As a courtesy to future clients, please only wear lotions, creams, or sprays which are unscented or lightly scented with essential oils.  Each massage therapist will have their own preferences for products that they use on clients, and they will use a lot of aromatherapy with natural base oils and essential oils.  These are generally light and natural and few people have trouble with them.  As with many natural aromas, the scent of the oils generally has time to dissipate before the next client enters the room.  If you choose to bring in your own lotion or oil to use, make sure it is unscented or scented only with essential oils.
 

Please do not spray or apply products with artificial fragrances in the massage room.  Many clients have allergies or sensitivities to artificial fragrances and the fragrances take much longer to dissipate than natural aromas.  This means that if you spray your perfume in the office before you leave, or wear a fragranced lotion during your massage that seeps into the warmer or padding on the table, another client may have a negative reaction, and you could make their massage very uncomfortable for them.

Do stay home if you are sick. This is for your protection and our’s.  Getting a massage while sick can make you feel worse by pushing the illness through your body more quickly.

Don’t even joke about SEX.  Just don't.  It's not funny, it's offensive.  We don't need you telling us that you have a big tip for our therapists if they want to earn it. If you intentionally touch or grope any therapist during your massage, that is sexual assault. We also don't want to hear your jokes about happy endings and massage parlors. Do not tell us you are ready for your massage and have the therapists walk into the room to find you sitting or lying face up on the table stark naked after the therapists has instructed you to start face down under the sheet.  You should always be UNDER the sheet.  The best case scenario for you here is that we will end the massage, and you have to pay for your whole session regardless of when it ended.  The worst case scenario is that we will call the police and press charges for sexual assault, indecent exposure, solicitation, etc.  Just don't.